About HealthGrid Africa
Care should start with a conversation, in the language you speak.
HealthGrid Africa builds Jewel, so that anyone in Nigeria can find out what their body needs and where to go next, from the phone already in their hand.
Jewel AI is HealthGrid Africa's WhatsApp care assistant, reached on +234 702 595 8853.
HealthGrid Africa Limited is part of HealthGrid Technologies Inc. (Canada).
The question behind Jewel
Twenty-two years of building, and one question that stayed
Nengi Jumbo is Founder and Chief Executive Officer of HealthGrid, with twenty-two years of infrastructure delivery experience in the Niger Delta and a background that predates HealthGrid in large-scale primary healthcare infrastructure delivery across the region.
One question stayed with him through that work: why should anyone travel for hours, or wait until morning, just to learn whether they need a doctor?
Buildings matter. But the first step of care is often a question, asked at night, far from a clinic, in a language that feels like home. Jewel answers that first question on WhatsApp, and then helps the person take the next step, whether that is rest at home, a doctor by video or voice, or urgent care.
What we believe
Good guidance should not depend on where you live, what language you speak or what time it is.
How we work
Jewel guides and a doctor treats. What Jewel says is clinically reviewed, and it never handles emergencies.
How we protect you
Registered with the Nigeria Data Protection Commission (NDPC/DCP/09680). Your messages are encrypted in transit and at rest.
The team
Builders and doctors, working as one team
Practising physicians lead our clinical review. Engineers and operators in Nigeria and Canada build and run the service.
Work with us
Bring Jewel to the people you care for
HMOs, employers, faith-based groups, associations and health insurance schemes start with a pilot group.

