Jewel AI by HealthGrid Africa

Not feeling well? Tell Jewel. Know where to go for care.

Jewel is HealthGrid Africa's care assistant on WhatsApp. Describe how you feel in English, Hausa, Yoruba, Igbo or Pidgin, and Jewel helps you decide your next step, from caring for yourself at home to seeing a doctor.

Chat with Jewel on WhatsApp For organisations →

WhatsApp +234 702 595 8853 · Free to message, nothing to install

If this is an emergency, call 112 or go to the nearest hospital now.

Jewel AIonline

Good evening Jewel, I do not feel well.

I am sorry to hear that. I will ask you a few questions, one at a time.

Your next stepSee a doctor soonEmergencyUrgentSoonRoutine

A doctor can see you today by video or voice call. Shall I book it for you?

Yes please

BookedVideo call with a doctor

Your prescription and any lab request will arrive here, in this same chat.

Good evening Jewel, I no too feel well.

Sorry to hear that. I go ask you small questions, one by one.

Your next stepSee a doctor soonEmergencyUrgentSoonRoutine

A doctor fit see you today by video or voice call. Make I book am for you?

Yes please

BookedVideo call with a doctor

Your prescription and lab request go come here for this same chat.

Barka da yamma Jewel, ba na jin daɗi.

Ayya, sannu. Zan yi maka tambayoyi kaɗan, ɗaya bayan ɗaya.

Matakinka na gabaKa ga likita ba da daɗewa baEmergencyUrgentSoonRoutine

Likita zai iya ganinka yau ta bidiyo ko kiran murya. In shirya maka?

Eh, don Allah

An shiryaKiran bidiyo da likita

Takardar maganinka da buƙatar gwaji za su zo nan, a cikin wannan hira.

Ẹ kú ìrọ̀lẹ́ Jewel, ara mi ò yá.

Pẹ̀lẹ́ o. Màá bi ọ́ ní ìbéèrè díẹ̀, ọ̀kan lẹ́yìn òmíràn.

Ìgbésẹ̀ rẹ tó kànRí dókítà láìpẹ́EmergencyUrgentSoonRoutine

Dókítà lè rí ọ lónìí nípasẹ̀ fídíò tàbí ìpè ohùn. Ṣé kí n ṣètò rẹ̀ fún ọ?

Bẹ́ẹ̀ni, jọ̀ọ́

A ti ṣètò rẹ̀Ìpè fídíò pẹ̀lú dókítà

Ìwé oògùn rẹ àti ìbéèrè àyẹ̀wò yóò dé sínú ìjíròrò yìí.

Mgbede ọma Jewel, ahụ adịghị m mma.

Ndo. Aga m ajụ gị ajụjụ ole na ole, otu otu.

Nzọụkwụ gị ọzọHụ dọkịta n'oge na-adịghị anyaEmergencyUrgentSoonRoutine

Dọkịta nwere ike ịhụ gị taa site na vidiyo ma ọ bụ oku olu. Ka m hazie ya maka gị?

Ee, biko

Ahaziela yaOku vidiyo ya na dọkịta

Akwụkwọ ọgwụ gị na arịrịọ nyocha ga-abịa ebe a, n'ime mkparịta ụka a.

1Message Jewel
2Your next step
3See a doctor
4After your visit

Example conversation. Tap a language to hear Jewel in it. Coming next: call Jewel by phone, chat on this website, medicines to your door.

What brings you here today?

I feel unwellTell Jewel how you feel and get your next step. I want to see a doctorJewel helps you book a video or voice call. My church, HMO or employer covers meStart as a registered member. I represent an organisationGive the people you cover Jewel. I am a doctor or providerJoin the network Jewel sends patients to.

Who we serve

One assistant, three ways in

A woman at home on a video call on her phone

You and your family

Private guidance on your phone, for you, your children and your parents, wherever you are in Nigeria.

How Jewel helps you →

Organisations

HMOs, employers, faith-based groups, NGOs, associations, estates and health insurance schemes give their members Jewel.

See how it works for you →

Providers

Doctors in Nigeria and the diaspora, pharmacies, labs and hospitals who want to see the patients Jewel sends their way.

Join the network →

5 languagesEnglish, Hausa, Yoruba, Igbo, Pidgin

Day and nightJewel answers at any hour

On WhatsAppNothing new to install, light on data

NDPC registeredRegistration NDPC/DCP/09680

How it works

Three messages from “I don’t feel well” to a clear next step

Say hello on WhatsApp

Message +234 702 595 8853 and choose your language. There is nothing to download.

Answer a few questions

Jewel asks simple questions about how you feel, one at a time, in plain words.

Know where to go next

Care at home, a doctor soon, or urgent care now. When you need a doctor, Jewel helps you reach one.

Keep your care going

One chat for every visit

Save Jewel's number once. Each time you need care, you come back to the same WhatsApp chat.

After a doctor visitYour prescription and any lab request arrive in your WhatsApp.Available now
For your familyAsk Jewel about a child or a parent from your own phone.Available now
Reminders and check-insReminders to take your medicine and a check-in after your visit.Coming next
Health guides in your languageShort guides in five languages, each one clinically reviewed.Coming next

Speak the way you speak at home

Health is personal. Jewel meets you in the language you think in.

HelloEnglish

SannuHausa

Ẹ káàbọ̀Yoruba

NnọọIgbo

How farPidgin

For organisations

Give the people you cover a first stop that answers at any hour

Members reach Jewel on WhatsApp. You see how care is being used, in a dashboard built for your team. We start with a pilot group and grow from there.

Book a demo How a pilot works →

HMOs
Employers
Faith-based groups
Health insurance schemes

Built on trust

Made in Nigeria, by people who have built here for decades

HealthGrid was founded by Nengi Jumbo, with twenty-two years of infrastructure delivery experience in the Niger Delta, including large-scale primary healthcare infrastructure. Jewel answers the question that work kept raising: why should anyone travel for hours just to learn whether they need a doctor?

Our story →

Your chats stay privateEncrypted in transit and at rest, with access controls and audit logs.

Registered with the NDPCRegistration NDPC/DCP/09680, under the Nigeria Data Protection Act 2023.

What Jewel says is clinically reviewedJewel guides you. It does not replace a doctor, and it never handles emergencies.

Questions people ask

What is Jewel? Which languages does Jewel speak? Who can see my messages? What should I do in an emergency?

See all questions →

Feeling unwell right now?

Message Jewel on WhatsApp. Nothing to download and no account to create. If it is an emergency, call 112 first.

Chat with Jewel on WhatsApp For organisations →

On a computer?Scan with your phone camera and Jewel opens in WhatsApp.+234 702 595 8853